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Help
How to pay securely at Gelos — cards, mobile money, and checkout help.
Online payments in Ghana and other supported regions are processed securely through Paystack. US orders are processed through Stripe. Your card and mobile money details are encrypted and never stored on Gelos servers.
Visa and Mastercard debit/credit cards.
Mobile Money (MTN MoMo, Telecel, and AirtelTigo via Paystack at checkout).
Stripe card checkout (and Apple Pay / Google Pay where available) for USA inhaler orders.
Additional payment options may appear at checkout depending on your device and location.
Catalog prices are stored in Ghanaian Cedi (GH₵). When you switch region, amounts display in your selected currency using the current conversion rate. USA checkout charges in USD via Stripe.
If a payment fails, check that your card or MoMo wallet has sufficient funds and try again.
If you were charged but did not receive an order confirmation, contact us with the payment reference and we will investigate promptly.
Our team is happy to assist with orders, products, and delivery questions.
Contact Gelos support